We carry a full 90 day satisfaction guarantee on all products. If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within ninety days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges and any shipping charges for returned products are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please contact us at 1-877-819-3409 to obtain a return authorization before returning or exchanging any merchandise. Unauthorized returns cannot be credited. Merchandise should be returned in excellent condition.